Terms & Conditions
1. APPLICABILITY
The present general business conditions for PlanNordic ApS, Nordre Strandvej 60D, DK-3000 Helsingør, Denmark, apply to all services and deliverables that PlanNordic ApS provides or consults on. Deviations from the business conditions listed in the present document are only valid with the written approval of PlanNordic ApS.
2. PRICES
PlanNordic ApS calculates its fees based on elapsed time and additional expenses. All tasks are billed based on current hourly rates at the time of performance. If a fixed price has been agreed, the client is only billed for the pre-arranged fee; any additional work that goes beyond the pre-arranged agreement is billed in accordance with current hourly rates.
If the client has bought a package with a specific number of hours at a set price, the hours or pre-arranged fees associated with a task are billed against this package. Unless otherwise agreed in writing, a package with a specific number of hours is valid for 12 months from the date of invoice and cannot be refunded or converted into other products or services.
All stated prices are exclusive of VAT.
3. BIDS
Bids made by PlanNordic ApS are valid for 14 days from the date of the bid. A bid remains binding for PlanNordic ApS throughout this 14-day period, unless it is merely a cost estimate. The fee is subject to change in case of price increases for subcontract deliverables.
4. PAYMENT CONDITIONS
Unless other arrangements have been agreed in writing or are stated on the invoice, the fee is payable 8 days from the invoice date. Half of the fee is invoiced upon receipt of the order, and the remaining half is invoiced upon completion. If a task lasts more than four (4) weeks, three quarters of the amount is invoiced upon receipt of the order, and one quarter upon completion, unless other arrangements have been agreed in writing. Hvordan hænger det sammen med bestemmelsen om at jeres honorar fastsættes efter medgået tid? If PlanNordic ApS has not received the payment on the due date, a 1.5 per cent interest per month is added, calculated from the invoice date. In addition, an administration fee of DKK 150 is added per reminder notice. The added interest is due for payment at the time of attribution. When a client is in arrears, PlanNordic ApS is entitled to repeal all agreements and cease further deliveries, which does not, however, make the client exempt from paying the due amount. The client is not entitled to withhold any portion of the invoice amount as collateral for any deficiency claims.
5. THE CLIENT’S OBLIGATIONS
When the client is required to provide PlanNordic ApS with information and/or materials to enable PlanNordic ApS to carry out the agreed-upon task, the client is responsible for meeting the agreed-upon deadlines. If PlanNordic ApS is unable to perform the assignment due to the client’s failure to meet these obligations, PlanNordic ApS is entitled to claim the full fee from the client. If the client cancels an appointment with less than 24 hours’ notice, the expected number of hours spent will be charged in full. If the client cancels an appointment with less than 72 hours’ notice, 50% of the expected number of hours will be charged. Costs that have already been incurred in connection with an appointment will be invoiced in any case.
6. DELIVERY DEADLINES AND FORCE MAJEURE
PlanNordic ApS strives to meet the agreed-upon delivery deadlines but does not accept liability for any delays to whom PlanNordic ApS is not liable. The client is not entitled to claim damages if the delivery deadline is delayed. If delivery is impossible due to force majeure, PlanNordic ApS may delay delivery indefinitely without prior notice or annul the order without becoming liable to claims of any kind.
7. CONFIDENTIALITY
PlanNordic ApS is bound by client confidentiality and is obliged not to pass on confidential information that the company may become privy to during the assignment, unless the client has given consent, or circumstances otherwise require it.
8. COPYRIGHT AND PROVIDED MATERIALS
The client is liable for and responsible for paying any copyright fees on the material that the client delivers. PlanNordic ApS retains any and all immaterial property rights to its own design(s) and products that are prepared in connection with the project, unless other arrangements are made in writing. The manufacturer’s delivery terms apply to delivery of third-party products.
9. LIMITATION OF LIABILITY
If the client suffers any loss as a result of the service that PlanNordic ApS delivers to the client, PlanNordic ApS’s liability is limited strictly to direct and documented losses and does not include any consequential losses or indirect damages. PlanNordic ApS’s total liability for any damages, loss or arrangements, whether contractually related or due to tortious acts, including negligence or other issues, is limited to the amount paid for the delivery.
10. INDIVIDUAL AGREEMENTS
Agreements that exceed or go beyond the conditions stated in the order confirmation or the general business conditions are only valid if they have been confirmed in writing by PlanNordic ApS. Individual written agreements take precedence over the business conditions stated in the present document. The business conditions stated in the present document are subject to change without prior notice.
11. LITIGATION
Any disputes between the parties shall be governed by Danish law and settled by the Helsingør City Court as first instance.